IT Consultant - North Boston Area Job
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If you are an experienced system/network administrator who is smart, hard working, and good with people we may have the perfect position for you. We are a small but growing IT consulting firm, with offices in the north Boston area, as well as in Northern California, looking for an experienced IT professional to join the team.
Your job would be to support our local small business clients. You would be responsible for handling desktop support (Windows XP/Vista/7, Mac OSX, MS Office, email, remote access, etc.), server administration (Windows Server, SBS 2003, SBS 2008), firewalls, networking, software troubleshooting, and much more. This job includes a fair amount of helping clients with their computer issues (over the phone and by email), so customer service is paramount.
Unlike your typical IT job where you have to know a lot about a few technologies, this job requires you to know a lot about a great many technologies. Previous IT consulting experience in small business environments is a huge bonus. We work with a wide range of clients with extremely varied IT environments so the ability and passion to master new technologies quickly is key.
To succeed in this job role you have to be charming on the phone and good at troubleshooting computer issues. It doesn't hurt if you have a generally positive outlook on life and a razor sharp intellect. Most importantly, you have to good with people. If you don't genuinely enjoy your work as an IT professional, then you won't fit in here!
Vital Networks is a fantastic place to work. We have created an environment where the best ideas win regardless of where they come from and where a sense of humor is highly valued. Our workplaces are collaborative, fast-paced, and extremely supportive.
Please feel free find out more about what we do at http://vitalnetworks.com. If you are still interested, please click the "Apply for this Job" button below. NOTE: The cover letter is extremely important. Please introduce yourself, tell us why you are interested in this position, and what skills and experience you possess that would make you a good candidate. We use the cover letter to get a sense of your personality and gauge your communication skills. It's actually more important than the resume. We're not asking you to write a book, just 1-2 paragraphs. In fact, don't apply if you just plan on submitting your resume because it's a waste of time. If we like your cover letter and resume, we'll send some follow-up interview questions and take it from there. We look forward to hearing from you.
Things we are looking for:
- Previous experience in a helpdesk role
- Previous IT consulting experience in small business environments
- At least 5 years of experience in a technical support position
- Mind blowing intelligence and troubleshooting skills
- Excellent customer service skills
- Superb communications skills
- A history of high achievement in school, previous jobs, and life in general
Please do NOT apply for this position if:
- You are a career programmer
- You have no experience in a job like this, you are fresh out of tech school, or you have recently decided to make a career switch to the IT profession. Sorry.
- You are not 100% passionate and committed to a career as an IT professional
- You are not comfortable in a customer service role
- You are not able to commit to a full-time position
